Privacy Policy

Introduction

This Privacy Policy outlines the practices of Rolletto, an online casino brand operating under the Curacao license, regarding the collection, use, and protection of personal data of its users in compliance with applicable data protection and gambling regulatory standards in the United Kingdom. This policy applies to all users who access our services and provides important information about how we handle personal data.

Data Controller

Rolletto operates as the data controller for the personal information collected through our online casino platform. We are committed to protecting the privacy of our users and ensuring that all personal data is processed in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

Data Collection

We may collect the following types of personal data from our users:

• Registration Data: This includes information provided by users during the registration process, such as name, address, date of birth, email address, and telephone number.
• Payment Details: Information related to financial transactions, including credit card details, bank account information, and payment method preferences.
• Technical Logs: Data such as IP addresses, browser types, operating system details, and other technical information that helps us manage the platform and improve our services.
• Cookies: We utilize cookies and similar technologies to enhance user experience and analyze performance metrics.

Purpose of Data Usage

Rolletto processes personal data for several purposes, including but not limited to:

• Account Management: To create and manage user accounts, authenticate users, and provide customer support.
• Marketing Communication: To send promotional materials, newsletters, and other communications regarding our services, subject to user consent.
• Anti-Fraud Checks: To prevent fraud and protect users by conducting identity verification and monitoring transactions for suspicious activity.
• Anti-Money Laundering (AML) Compliance: To comply with legal obligations regarding AML regulations by monitoring and reporting certain transactions.
• Know Your Customer (KYC) Procedures: To verify the identity of users and ensure compliance with regulatory requirements.

Data Sharing

We may share personal data with the following third parties in compliance with applicable laws:

• Payment Providers: To facilitate transactions and process payments securely.
• Verification Partners: To perform identity checks and ensure compliance with KYC and AML regulations.
• Regulatory Authorities: To comply with legal obligations and respond to requests from law enforcement or regulatory bodies.

User Rights

Users have the following rights regarding their personal data:

• Right to Access: Users have the right to request access to their personal data held by Rolletto.
• Right to Rectification: Users have the right to request the correction of inaccurate or incomplete personal data.
• Right to Deletion: Users may request the deletion of their personal data under certain circumstances.
• Right to Restrict Processing: Users can request the restriction of processing their personal data in specific situations.
• Right to Data Portability: Users have the right to receive their personal data in a structured, commonly used, and machine-readable format.

To exercise these rights, users may contact us through the appropriate channels provided on our website.

Cookie Policy

Rolletto uses cookies to enhance user experience and analyze the performance of our platform. The types of cookies we use include:

• Essential Cookies: These cookies are necessary for the operation of our website and enable users to navigate and use its features.
• Analytical Cookies: These cookies help us understand how users interact with our website by collecting information about user behavior and performance metrics. This information is used to improve our services.

Users can manage their cookie preferences through their browser settings and may choose to accept or decline cookies. However, declining essential cookies may affect the functionality of our platform.

Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction, or alteration. These measures include encryption, firewalls, and secure server infrastructure. We regularly review our security practices to ensure the ongoing protection of our users’ data.

Data Retention

Rolletto will retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations. Personal data may be retained for longer periods if required by law or to resolve disputes.

Changes to the Privacy Policy

Rolletto reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and users will be notified of significant changes where required by law. We encourage users to review this Privacy Policy periodically to stay informed about our data protection practices.

Contact Information

For any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, users may contact us through the contact details provided on our website. We will respond to inquiries promptly and in accordance with applicable laws.

Conclusion

Rolletto is dedicated to maintaining the privacy and security of our users’ personal data. This Privacy Policy reflects our commitment to transparency and compliance with applicable data protection and gambling regulations. Users are encouraged to familiarize themselves with this policy and reach out with any questions or concerns.